Terms and Conditions

These conditions of use explain the main rules that apply when you access or use the Black Lion Casino website, create and use a player account, play casino games, join promotions, and use any related services we make available.

By visiting the site, registering an account, depositing, playing, or claiming an offer, you confirm that you’ve read and accepted these service terms. They are designed to set clear expectations for both you and the operator, including key rights, restrictions, and responsibilities connected with using the platform.

Who can play and where access may be limited

Black Lion Casino is for adults only.

To use the platform, you must:

• Be at least the legal gambling age in your jurisdiction (and at minimum 18 where 18 is the legal threshold).
• Make sure that online gambling is lawful where you are located and that you are allowed to use our services.
• Not be located in a country or region where we restrict or block access.

We may restrict or refuse access in certain countries or regions, including based on licensing, compliance requirements, risk controls, or provider limitations. Availability can also vary by game studio, payment provider, or device.

Creating your account the right way

When registering, you agree to provide accurate, complete, and up-to-date information, including contact details and personal data needed to operate your account. Your account must be opened in your own legal name and for your personal use.

Unless we expressly allow otherwise, you may only have one active account. Creating multiple accounts, using another person’s details, or registering on behalf of someone else can lead to account limits and the loss of bonus eligibility.

We may refuse a registration request where we reasonably believe the information provided is inaccurate, incomplete, or inconsistent with these platform rules.

Identity checks (KYC) and keeping your account verified

To protect players and meet legal and security obligations, we may ask for verification at any time, including before approving withdrawals or when account activity changes.

Verification may include requesting documents or information that confirm:

• Identity and age
• Address or country of residence
• Payment method ownership (for example, proof you control a card, wallet, or account)
• Source of funds or other information where required for compliance and fraud prevention

If you do not provide requested information within a reasonable timeframe, we may limit features on your account (such as withdrawals or bonus access) until verification is complete.

Your account, your responsibility

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you personally authorized it.

Your account is personal and cannot be:

• Shared with others
• Sold, transferred, or assigned
• Used on behalf of another person

If you believe someone has accessed your account without permission, contact support as soon as possible so we can help secure it.

Deposits, withdrawals, and how balances work

Deposits and withdrawals are processed using available payment methods, which may change based on your location, device, provider availability, and internal risk checks. Processing times, fees (if any), and limits can vary by method and may be updated from time to time.

We may review withdrawal requests before approval. This can include reasonable checks such as:

• Confirming identity and account details
• Confirming payment method ownership
• Reviewing unusual, irregular, or high-risk transaction patterns
• Completing compliance reviews where required

Your account balance reflects eligible funds available for play, plus any bonus balances subject to bonus terms. Bonus funds may have restrictions on withdrawal until wagering requirements (and any other offer rules) are met.

Supported methods may include Visa, MasterCard, Interac, Neteller, Skrill, Rapid Transfer, iDebit, InstaDebit, eZeeWallet, MiFinity, AstroPay Card, and crypto options such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), Tron (TRX), Ripple (XRP), and Monero (XMR). Availability depends on your region and provider status.

Bonus rules that matter (and where promo terms apply)

Bonuses, free spins, and promotions come with their own bonus terms in addition to these site terms. Always check the specific promotion page before opting in, as rules can vary by offer, country, and game.

Common rules that may apply include eligibility limits, time limits, wagering requirements, maximum bet limits, game contribution rates, and maximum conversion or cashout caps.

Examples of rules used on Black Lion Casino promotions may include:

• Bonus activation by code in the cashier or promotions area
• Wagering requirements (for example, a multiplier on bonus and deposit)
• A maximum bet limit during wagering (for example, €4 per spin)
• Expiry windows (for example, 7 days from activation on selected offers)
• Maximum cashout limits (for example, bonus winnings capped at 10x the qualifying deposit)
• Game contributions (for example, Slots 100%, Table Games 10%, Live Casino 0%)
• Some games (such as progressive jackpot titles) may not contribute to wagering
• Free spins may be valid only on specified games

If an offer is limited by jurisdiction, we may restrict access for players located in certain countries or regions.

For details on how promotions work on this platform, review our dedicated Bonus Terms page.

Games, features, and access can change

We aim to keep the platform available and functioning smoothly, but we do not promise that the site or any service will be continuously available or free from interruptions.

Game and feature availability may vary due to:

• Your location or regulatory restrictions
• Device and browser compatibility
• Scheduled maintenance, updates, or software changes
• Game provider availability
• Technical problems or outages

We may add, remove, suspend, or limit games, promotions, features, or site sections at any time. This includes limiting access to certain titles in specific regions or on certain devices.

Fair play standards and prohibited behavior

Using the platform means playing fairly and using the services for lawful personal entertainment. Behavior that undermines fair play or platform security is not allowed.

Prohibited behavior includes, for example:

• Fraud, stolen payment methods, or misrepresentation of personal information
• Collusion or coordinated play intended to gain an unfair advantage
• Chargeback abuse or attempts to bypass normal payment processes
• Bonus abuse, including multiple accounts, intentional circumvention of offer rules, or irregular play patterns designed to exploit promotions
• Using bots, scripts, or other automated tools to play or to interact with the platform
• Attempts to manipulate game outcomes, platform systems, or promotional mechanics
• Allowing another person to access or use your account

If we identify activity that reasonably appears to violate these rules, we may take protective action to keep the platform fair for everyone.

When we may restrict service or take action on an account

To protect players, the platform, and our compliance obligations, we may reasonably:

• Refuse service or restrict access to parts of the site
• Suspend or remove promotional eligibility
• Cancel bonuses or free spins linked to ineligible or abusive activity
• Delay, freeze, or reverse transactions for review where justified
• Suspend or close an account where we believe rules have been broken or verification is incomplete

When possible, we aim to apply these measures in a balanced way that matches the situation, including considering the integrity of gameplay and the security of funds.

Handling mistakes, errors, and technical interruptions

Sometimes errors happen, including display mistakes, incorrect balances, bonus crediting issues, pricing or payout errors, game malfunctions, or interrupted sessions caused by connectivity problems.

When an obvious mistake or technical issue affects gameplay, transactions, or balances, we reserve the right to correct the error and address outcomes in a fair and reasonable way. This may include voiding bets or adjusting balances where results were caused by a malfunction rather than normal play.

If you notice something that looks wrong, contact support promptly so we can investigate.

Responsible gaming and player protection

Gambling should be treated as entertainment, not a way to make money. If playing stops being enjoyable, take a break and seek support.

We encourage players to use available responsible gaming tools, which may include deposit limits, session limits, time-outs, or self-exclusion options depending on what is offered on the platform and in your region. Learn more on our Responsible Gaming page.

Our content and intellectual property

The website and its original content - including branding, design, text, graphics, logos, and software elements - are owned by Black Lion Casino or used under license.

You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit any part of the site without written permission, except to the extent needed for normal personal use of the platform.

Third-party providers and linked services

Parts of the platform may be provided or supported by third parties, including game studios, payment providers, identity verification services, and hosting or security partners. These services can be subject to their own availability limits and operational rules.

The site may occasionally include links to third-party sites or tools. We do not control those external services and are not responsible for their content, availability, or practices.

Limits on liability in plain language

We work to provide a secure and reliable service, but we are not responsible for losses or damages caused by events outside our reasonable control or by circumstances such as:

• Service interruptions, delays, or system outages
• Device, browser, or connectivity problems on your side
• Errors caused by incorrect information you provide
• Unauthorized access resulting from failure to protect your login details
• Third-party provider failures (including payment networks or game providers)
• Force majeure events (events we cannot reasonably predict or prevent)

Nothing in these rules is intended to limit rights that cannot be limited under applicable law.

Services provided “as available” with no constant-availability promise

The website, games, and services are provided on an “as is” and “as available” basis. This means we cannot guarantee uninterrupted access, constant availability of every game or feature, or error-free operation at all times.

Updates to these conditions of use

We may update these terms from time to time to reflect changes in services, security practices, legal requirements, or operational needs. The most recent version posted on the website applies from the date it is published, unless we state otherwise.

We recommend checking this page periodically so you understand the current platform rules.

Related policies you should review

These service terms work alongside other important site policies, which may include:

• Privacy Policy
• Cookie Policy
• Bonus Terms and any promotion-specific rules
• AML/KYC policy and payment-related rules where applicable
• Responsible Gaming information and tool settings

If there is a conflict between a promotion’s specific rules and these general account rules, the promotion-specific rules apply for that offer.

Contacting Black Lion Casino support

If you have questions about these terms, your account, verification, payments, or promotions, contact our support team through the available channels, including email at support@blacklioncasino.com, live chat, or the site FAQ.

Using Black Lion Casino means following the rules that keep gameplay fair, accounts secure, and expectations clear. By continuing to access the site and services, you agree to these conditions of use as they may be updated from time to time.